• Anyone handling, manufacturing, or working near ESD-sensitive components should receive ESD training. This includes:
• Production & Assembly Workers – To prevent ESD damage during component handling & assembly.
• Engineers & Technicians – To implement effective ESD control measures in R&D and production.
• Maintenance Personnel – To ensure proper equipment grounding and static control in facilities.
• Logistics & Warehouse Staff – To prevent ESD damage during storage, packaging, and shipping.
• Supervisors & Compliance Officers – To enforce ESD safety protocols & industry compliance.
• Executives & Decision-Makers – To understand the business impact of ESD failures & compliance investment.

Electrostatic Discharge (ESD) training should be structured into different levels based on employee roles, responsibilities, and the complexity of the ESD control measures required. Below are the key levels of ESD training that should be provided:

All employees working in or near ESD-sensitive environments, including administrative staff. Warehouse and logistics personnel handling packaging and shipping of sensitive electronics.

Topics Covered:

• Introduction to ESD & its risks
• How ESD affects electronics & manufacturing
• Personal grounding techniques (wrist straps, footwear, smocks)
• Proper handling & transportation of ESD-sensitive devices
• Basic facility ESD control (workstations, flooring, ionizers)

Duration: 1-2 hours (Online or On-Site)

Operators and technicians assembling or repairing ESD-sensitive devices. Line supervisors responsible for ESD program compliance on the production floor.

Topics Covered:

• ESD control procedures in manufacturing
• Correct use of ESD-protective tools & equipment
• Workstation setup and grounding methods
• Handling non-compliant or failed ESD components
• Basic troubleshooting & mitigation of ESD risks

Duration: Half-day to 1-day (Hands-on Training Preferred)

Engineers, quality assurance personnel, and process control specialists. ESD compliance officers and auditors ensuring industry standards (ANSI/ESD S20.20, IEC 61340). 

Topics Covered:

• Advanced ESD measurements & testing techniques
• Root cause analysis for ESD failures
• Compliance with ANSI/ESD S20.20, IEC 61340, JEDEC standards
• Advanced grounding, shielding, and ESD material qualification
• Data analysis, predictive ESD control, and corrective actions

Duration: 1-2 days (Includes Practical & Certification Exam)

ESD program managers, internal auditors, and facility-level ESD coordinators. Industry professionals responsible for developing, enforcing, and auditing ESD control programs.

Topics Covered:

• Implementing and managing an ESD control program
• Facility-wide risk assessments and compliance strategies
• Advanced failure analysis & forensic ESD investigation
• Custom ESD training development for internal teams
• Auditing & documentation for regulatory compliance

Duration: 2-3 days (Hands-on + Certification Required for Compliance Roles)